Privacy Policy

This Privacy Policy explains how N Capital Real Estate ("we", "us"), a real estate brokerage licensed in Dubai, United Arab Emirates (Trade License No. 1642180), collects, uses and protects personal data when you visit ncapitalre.com or contact us.

1. Information we collect

We collect the personal data you choose to give us when you make an enquiry, such as your full name, email address, phone number and the content of your message. If you contact us by phone, email or WhatsApp, we keep a record of that correspondence. We may also collect basic technical information about your visit to the website, as described in our Cookie Policy.

2. How we use your information

• To respond to your enquiry and provide real estate brokerage services you request.
• To arrange property viewings, relay offers and communicate with the other parties to a transaction with your knowledge.
• To comply with our legal and regulatory obligations in the UAE, including record-keeping and anti-money-laundering requirements that apply to real estate brokers.
• To maintain and improve the website.

We do not sell your personal data and we do not use it for automated decision-making.

3. Legal basis and applicable law

We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE laws. We rely on your consent when you submit an enquiry, on our legitimate interest in operating our business, and on our legal obligations as a licensed brokerage.

4. Sharing your information

We share personal data only where necessary to deliver the service you have asked for, for example with the seller, landlord, buyer or tenant in a transaction you are part of, with government authorities such as the Dubai Land Department where required, or with service providers who host our website or email. We require anyone we share data with to protect it appropriately.

5. Retention

We keep enquiry data for as long as needed to handle your enquiry and any resulting transaction, and afterwards for the period required by UAE law. Data that is no longer needed is deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, you may ask us to access, correct, delete or restrict the use of your personal data, or object to its processing. To exercise these rights, contact us using the details below. We will respond within a reasonable time.

8. Third-party links

The website may link to third-party sites, such as WhatsApp or mapping services. We are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page with its date of last update.

10. Contact

N Capital Real Estate, Nad Al Sheba 4, Dubai, United Arab Emirates · +971 50 651 0006 · n28dubai@hotmail.com